Separate billing readiness from overdue debt
A completed milestone awaiting acceptance is different from an invoice already due. We organize those queues separately. Customer purchase orders, delivery evidence and portal requirements should be retained with the engagement so rejected invoices have a clear explanation.
A deposit or retainer may relate to future obligations. Its purpose and accounting treatment need supporting records rather than an assumption based on a short bank description.
Allocate receipts precisely
A customer payment may settle several projects or include an agreed deduction. We use remittance details and approved credits to leave the correct balance outstanding. Significant unresolved amounts have a responsible person and follow-up date.
Illustrative example: two edits and one payment
A Burnaby post-production business receives $14,700 covering two accepted project invoices. A third invoice is awaiting a customer correction. Correct allocation keeps the two settled jobs clear while the action list focuses on the actual remaining issue, rather than sending reminders for already paid work.
Questions about this work
Will you pursue overdue customers?
Communication authority and scope are agreed separately. We can prepare an accurate collection list for your team.
Can you show work waiting to be billed?
Yes, through an agreed schedule connected to the contract and accounting policy. It remains distinct from invoiced receivables.
Put this into practice
Sources and current guidance
A practical next step
Bring the records you have.
We can identify missing information, agree on the scope and organize the next bookkeeping step.
Request a bookkeeping review